Learn about running Creative Cloud apps on Apple computers with M1 chip and macOS Big Sur.

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You can download your apps from the Creative Cloud website. If prompted, sign in to your Adobe account, then select either Download or Install for your app. For more information, see Download your Creative Cloud apps.

For solutions to a 'failed to install' error, see Error: 'Failed to install' Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.

Yes! You can download trial versions of any Creative Cloud app from the Creative Cloud website. Sign in with an Adobe ID and password to download a trial. Learn how to download and install a Creative Cloud trial.

Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.

You can install Creative Cloud apps on up to two computers. If you want to install a Creative Cloud app on a third computer, you must deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.

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Still need help? Find more download and install solutions.

1. If you have installed many third-party plug-ins and are experiencing odd behavior in Lightroom Classic, troubleshoot the plug-ins next. Check with the plug-in manufacturer to see if they have an update for your plug-in. Disable problematic plug-ins using Lightroom Classic's Plug-in Manager: In Lightroom, choose File Plug-in Manager.
2. As a last resort, I saved my work and opened my file in a different photoshop 2020, only to find that it had indeed grouped behind the scenes, but had made my 4 files into 2 separate groups. If you have any idea as to how I can unravel the problem, I would love to hear it.

Sign in to your Adobe accounts page with your current Adobe ID and password. From there, select the Security & Privacy tab, and then select Change under Password. Forgot your password? Learn how to reset and change it.

Learn how to update your credit card and billing information.

Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.

Converting your trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership.

If you cancel your membership, you can still access Creative Cloud member free benefits and any files you saved to your device. You won't be able to access apps or most services, and your cloud storage will be reduced to 2 GB. Learn how to cancel your Creative Cloud membership and understand the Adobe subscription terms.

Still need help? Find more account, billing, and plan answers.

The Creative Cloud desktop app is your central location for managing the dozens of apps and services included in your Creative Cloud membership. Learn how to download apps, share files, find images, and more.

Your Creative Cloud account comes with online storage, letting you access your files on any device or computer. To see how much storage you have, see Find out how much cloud storage you have.

Creative Cloud Libraries allow you to access, organize, and share creative assets. Learn how in this brief tutorial, Manage assets with Creative Cloud Libraries. For more details, see Creative Cloud Libraries.

Learn how to Add fonts from the Adobe Fonts service so that they are available in all your Creative Cloud apps.

Adobe Asset Link streamlines collaboration between creatives and marketers in the content creation process. It connects Adobe Experience Manager Assets (AEM Assets) with Creative Cloud desktop apps InDesign, Photoshop, and Illustrator. The Adobe Asset Link panel allows creatives to access and modify content stored in AEM Assets without leaving the creative apps they are most familiar with. For more information, see Adobe Asset Link.

Go to Redeem your Creative Cloud Membership and follow the instructions to sign in to (or create) your Adobe account and redeem your purchase. For more information, see Serial numbers, redemption codes, and product codes | Student and Teacher editions.

Try some of these quick tutorials, created just for students, to jumpstart your learning.

See the Enterprise Learn & Support page for documentation, tools, updates, support, and more.

See Creative Cloud for teams (end users) to learn how to download and install your first app, use the Creative Cloud desktop app, and more. For help administering Creative Cloud for teams, see Creative Cloud for teams (admins).

Use the Limited Access Repair tool if you get the error message, 'You may have limited access to Adobe apps or services.'

With the June 2016 release, Creative Cloud applications now use Visual C++ 2015 runtimes from Microsoft. This change may require you to install updates to your Windows operating system.

You must sign in to your account periodically for licensing validation—every 30 days for monthly members and every 99 days for annual members. Sign-in is also required when you download or update Creative Cloud apps. For more information, see Activate and deactivate Adobe Creative Cloud apps.

If your app shows a spinning wheel or a blank white screen, try the solutions in this article to resolve the issue.

If you uninstall the Creative Cloud desktop app and reinstall it as part of some troubleshooting, the Libraries panel inside a Creative Cloud desktop app may stop working. Try the solution in this article to resolve the issue.

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The versions of the apps below work in Big Sur but have these known issues.

We are still testing and optimizing our other apps to make them fully compatible with Big Sur. We recommend that you run your Adobe apps only in operating systems and hardware platforms as noted in the system requirements for your apps.

If you're in the middle of a project or other business-critical work, we recommend that you wait until the project is complete. Before you upgrade, make sure you have a reliable backup and can restore to your current version in case you run into issues. If possible, upgrade in a test environment to ensure your third-party plug-ins, workflows, and configuration continue to work as expected.

We strongly recommend you wait until we have released a compatible version of your app.

Using Adobe Captivate? Learn more about Captivate on macOS Big Sur.

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See the documents below for known issues with Adobe apps and macOS Big Sur.

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Getting a printing error after updating to Big Sur 11.0.1? Your printer driver may have become incompatible. To resolve the error, download and install the latest printer driver from the printer manufacturer's website.

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Have a question? You can post questions and get answers from experts on our Download & Install community forum. On the community forums, you can freely ask, share, and learn from your peers in the industry.

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